Your use / access of the Website and application, its related sites and hyperlinks, shall be governed by the terms and conditions, policies, rules of matashagrocery.com ("Terms") posted on the Website and application from time to time. These Terms applies to all users (whether Registered user or Guest User) of the matashagrocery.com Website and application. Please read the Terms and conditions very carefully before using the matashagrocery.com Website and application as your use of the Website and application is subject to your acceptance of and compliance with the Terms. If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement and any Rules and Policies of matashagrocery.com, please do not click on the " I Accept" button/check box and on the "Continue" button or "Pay Now" button and do not subscribe or seek to obtain access to or otherwise use the Website and application. By subscribing to or using the matashagrocery.com website and application or any of our services through the Website and application you agree that you have read, understood and are bound by the Terms, Policies, directions of matashagrocery.com regardless of how you subscribe to or use the Website and application. This Agreement comes into effect upon your "Acceptance" of these terms and conditions ("Terms") however Matash.ine at its sole discretion reserves its right not to accept a user from registering on the Website and application without assigning any reason thereof.
DEFINITION"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, Privacy Policy, Disclaimer and will include the references to this Agreement as amended, novated, supplemented, varied or replaced from time to time. "You"/ “Your”/”Yourself”/ "User" shall mean the end users who visit, purchase product or use services of matash grocery or matashagrocery.com. "matashagrocery.com"/”Matasha Grocery (App)”/ "we"/ "us"/ "our" shall mean Matashatech Pvt Ltd or its affiliates, franchisees, service providers, successors and assigns "Site" means the online shopping platform owned and operated by Matashatech Pvt Ltd. ("www.matashagrocery.com"), which provides a venue to the users of Matashagrocery.com to buy the Products listed on Site. "Customer"/"Buyer”/”users" shall mean the person or any legal entity who access the Website and application and places an order for and or purchases any products /services against the invitation of offer for sale of products / services on the Website and application. “merchant”/”partner” shall mean the a merchant, shop owner or our business partner who register to matashagrocery.com / Matasha grocery app to sell their product on website. “delivery Partner”/”delivery boy” shall mean a person or any agency who register Matasha grocery as delivery partner to deliver orders to end use/customers.
Personal InformationMatashatech pvt ltd is the licensed owner of the brand Matashagrocery.com (WebSite) and the Matsha Grocery App from Matasha marketing and distribution pvt ltd. We respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Matasha Grocery on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by MMDPL in the manner provided in this Privacy Policy.
Services overviewAs part of the registration process on the Website, we may collect the following personally identifiable information about you: first name and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
Account & Registration ObligationsAll shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.
PricingPrice of the product on website or app sold on MRP. Price may be less than MRP only, if any merchant or company gives discount on any specific product or under any special scheme. Prices for our products are subject to change without notice.
Cancellation by Site / CustomerOnce you have received confirmation of the order, as a general rule you shall not be entitled to cancel your order. If you cancel your order after it has been confirmed, Matasha Grocery shall have a right to charge you cancellation fee of a minimum INR 25 up to the order value
Return & RefundsUser can return, Exchange or refund product according to merchant policy which mentioned on his profile. Even customer can ask for exchange or refund due to some reason they are not satisfied with the quality, freshness, damage or defect on the time of delivery. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.
ColoursMatsha Grocery cannot guarantee that colour of the product whichis shows on your monitor that will be accurate to the actual product.
Modification of Terms & Conditions of ServiceMatasha Grocery may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site
SOCIAL SITE FEATURESThe Site may contain connections to areas where you may be able to publicly post information, communicate with others such as discussion boards or blogs, review products and merchants, and otherwise submit your own original content. Prior to posting in these areas, please read our Terms of Use carefully. All the information you post may be accessible to anyone with Internet access, and any information you include in your posting may be read, collected, and used by others. We shall, however, not be responsible for any breach of security or for any actions of any third parties that receive your Personal Information. The Website is also linked to many other sites and we are not/ shall be not responsible for their privacy policies or practices as it is beyond our control.
Use of CookiesCookies are used in order to better understand how applications and websites work and to optimize online and mobile experiences. Cookies do this by allowing the party serving the cookie to analyze a website’s or mobile app’s performance, to identify certain users anonymously and remember their preferences, to better understand whether a computer or device (and probably its user) has visited a website previously and to serve personalized advertisements
SHARING INFORMATIONWe shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances: (a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations. (b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
CHANGES TO TERMS OF SERVICEMatasha Grocery reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Third Party LinkWebsite may have third party link. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
